Based on public reviews and response behavior.
999 reviews over 645 days (about 47 per month). Busiest month: 30% of reviews. Languages: en 89%, unknown 10%, af 0%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
68.3
Industry average 65.4
2.9 above average
Rating
4.18
Industry average 4.28
0.10 below average
Reply rate
—
Industry average 40.6%
not measured
Not ranked
no reviews in the last 12 months
72% of reviews positive, 26% negative
Covering January 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 999 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.451). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 100% of reviews against an industry average of 41%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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