Based on public reviews and response behavior.
100 reviews over 390 days (about 7.8 per month). Busiest month: 25% of reviews. Languages: en 99%, unknown 1%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
53.2
Industry average 65.6
12.4 below average
Rating
4.28
Industry average 4.46
0.18 below average
Reply rate
—
Industry average 31.7%
not measured
Not ranked
no reviews in the last 12 months
83% of reviews positive, 16% negative
Covering January 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 77.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
