Customereye

Embroly

Hobbies & Arts • United Statesembroly.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

60/100
4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#163of 467
Top 35% · Upper Half
#1 (best)#467 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

Overall Customer Sentiment

Above Average

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.5%
Delivery Shipping
20.3%
Customer Support
13.8%
Response Speed
13.5%
Loyalty
10.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • Built from a negative-review share of 10.0% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.5%
4
3.0%
3
0.8%
2
0.8%
1
0.8%

Based on 600 analyzed reviews. Sentiment is slipping: 82.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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