Based on public reviews and response behavior.
100 reviews over 2,259 days (about 1.4 per month). Busiest month: 11% of reviews. Languages: en 100%.
Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026
Score
67.3
Industry average 67.3
in line with average
Rating
3.48
Industry average 4.41
0.93 below average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 38% negative
Covering March 2021 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,714 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.183 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
"Product Quality" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 81.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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