General Retail & Marketplaces • United Stateswww.shopittome.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 552 days (about 5.5 per month). Busiest month: 18% of reviews. Languages: en 89%, unknown 9%, sq 2%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
76.6
Industry average 64.6
12.0 above average
Rating
4.74
Industry average 4.29
0.45 above average
Reply rate
—
Industry average 36.9%
not measured
Not ranked
no reviews in the last 12 months
94% of reviews positive, 5% negative
Covering June 2020 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 0% negative and 8% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.116). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 49% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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