Based on public reviews and response behavior.
100 reviews over 1,469 days (about 2.1 per month). Busiest month: 17% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
57.7
Industry average 67.9
10.2 below average
Rating
1.72
Industry average 4.44
2.72 below average
Reply rate
—
Industry average 45.4%
not measured
Not ranked
no reviews in the last 12 months
29% of reviews positive, 69% negative
Covering May 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.328 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 94% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
