Servicing Stop

Automotive & Mobility • United Stateswww.servicingstop.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

39/100

3.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#224of 265

Top 85% · Bottom Tier

#1 (best)#265 (worst)

#222Peer

#223Peer

#224This company

#225Peer

#226Peer

Overall Customer Sentiment

Below Average

56% of reviews positive, 42% negative

56%

positive

Positive56%
Neutral2%
Negative42%

Sentiment Balance

Covering October 2024 — 598 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 55% of reviews in this period, with 42% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

30.7%

Product Quality

11.9%

Pricing

11.5%

Loyalty

11.2%

Communication

9.3%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 30.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 55.3% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

52.0%

4★

22.3%

3★

7.2%

2★

0.7%

1★

17.8%

Based on 600 analyzed reviews.

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