Smart Home Charge

Automotive & Mobility • United Kingdomwww.smarthomecharge.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

+2.2 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#65of 265

Top 25% · Top Tier

#1 (best)#265 (worst)

#63Peer

#64Peer

#65This company

#66Peer

#67Peer

Overall Customer Sentiment

Category Leader

91% of reviews positive, 7% negative

91%

positive

Positive91%
Neutral1%
Negative7%

Sentiment Balance

Covering November 2024 — 14 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

15.6%

Product Quality

15.6%

Customer Support

15.1%

Loyalty

12.1%

Onboarding

11.5%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 11.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.0%

4★

4.0%

3★

1.2%

2★

0.7%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.6% of reviews in the last three months were positive, compared with 97.9% in the three months before that.

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