Based on public reviews and response behavior.
100 reviews over 463 days (about 6.6 per month). Busiest month: 12% of reviews. Languages: en 100%.
Automotive & Mobility average: score 62.0, rating 4.26 stars, reply rate 41.3%, over 1,573 ranked companies · benchmark 6 Oct 2026
Score
56.5
Industry average 62.0
5.5 below average
Rating
3.85
Industry average 4.26
0.41 below average
Reply rate
—
Industry average 41.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering August 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 17% negative and 8% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,573 ranked companies in Automotive & Mobility (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.568 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.627). Review the worst months in the trend data to identify specific operational or product issues.