Customereye

ScalaHosting

Software & Web Services • United Stateswww.scalahosting.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 252 days (about 12 per month). Busiest month: 26% of reviews. Languages: en 93%, unknown 5%, es 1%.

Overall Score

95/100
−7.7 vs. last month4.97 ★ average rating · 100 reviews
95/100 from 100 reviews over 8 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,143 ranked companies · benchmark 25 Oct 2026

Score

94.6

Industry average 61.8

32.8 above average

Rating

4.97

Industry average 4.15

0.82 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#30of 3143 ranked in Software & Web Services
Top 1% · Top Tierdown 39 from last month
#1 (best)#3143 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering June 2026 — 26 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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