Based on public reviews and response behavior.
1,147 reviews over 2,226 days (about 16 per month). Busiest month: 6% of reviews. Languages: en 89%, unknown 7%, vi 1%.
Food & Beverage average: score 63.2, rating 4.24 stars, reply rate 33.9%, over 2,225 ranked companies · benchmark 1 Nov 2026
Score
60.2
Industry average 63.2
3.0 below average
Rating
3.94
Industry average 4.24
0.30 below average
Reply rate
—
Industry average 33.9%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering September 2026 — 16 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 38% negative and 13% neutral.
Share of theme mentions
Themes from the 1,147 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,225 ranked companies in Food & Beverage (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.173 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99
