Customereye

Sarabec Ltd

Healthcare & Medical • United Kingdomwww.sarabec.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
−50.0 vs. last month4.80 ★ average rating · 534 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#458of 615
Top 74% · Mid Pack
#1 (best)#615 (worst)
#456Peer
#457Peer
#458This company
#459Peer
#460Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 24% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative24%

Sentiment Balance

Covering December 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 532 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.1%
Customer Support
18.3%
Response Speed
16.0%
Product Quality
12.4%
Communication
9.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 40.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
87.6%
4
8.4%
3
1.5%
2
0.7%
1
1.7%

Based on 534 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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