Lending & Consumer Finance • United Kingdomwww.salaryfinance.com
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 46 days (about 397 per month). Busiest month: 56% of reviews — one month dominates this sample.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
53.1
Industry average 65.5
12.4 below average
Rating
4.87
Industry average 4.43
0.44 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 15% negative
Covering November 2024 — 333 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 17% negative and 2% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.1 sits in the bottom quarter of about 1,100 ranked Lending & Consumer Finance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 4% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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