Customereye

Choose Wisely

Lending & Consumer Financechoosewisely.co.uk

Review data last updated .

Based on public reviews and response behavior.

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116 reviews over 369 days (about 9.6 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

55/100
−16.7 vs. last month4.56 ★ average rating · 116 reviews
55/100 from 116 reviews over 13 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

55.1

Industry average 65.5

10.4 below average

Rating

4.56

Industry average 4.43

0.13 above average

Reply rate

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Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#850of 1142 ranked in Lending & Consumer Finance
Top 74% · Mid Pack
#1 (best)#1142 (worst)
#848Peer
#849Peer
#850This company
#851Peer
#852Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering September 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Response Speed
Hidden
Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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