Customereye

Royaltie

Sales & Marketing • Canadawww.royaltie.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 835 days (about 3.6 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 97%, fr 2%, hu 1%.

Overall Score

54/100
+52.4 vs. last month4.06 ★ average rating · 100 reviews
54/100 from 100 reviews over 7 months, limited confidence. no reviews in the last 12 months. one month holds 61% of the reviews.

These figures describe an earlier period, not the last 12 months.

Sales & Marketing average: score 68.5, rating 4.31 stars, reply rate 39.3%, over 130 ranked companies · benchmark 30 Oct 2026

Score

53.9

Industry average 68.5

14.6 below average

Rating

4.06

Industry average 4.31

0.25 below average

Reply rate

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Industry average 39.3%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering May 2020 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Pricing
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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