Customereye

Rosetta Stone

Schools & Academic Education • United Stateswww.rosettastone.co.uk

Review data last updated .

Based on public reviews and response behavior.

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1,608 reviews over 4,911 days (about 10 per month). Busiest month: 6% of reviews. Languages: en 77%, unknown 18%, es 3%.

Overall Score

53/100
+9.2 vs. last month3.14 ★ average rating · 1,608 reviews
53/100 from 1,608 reviews over 83 months, high confidence.

Schools & Academic Education average: score 69.2, rating 4.51 stars, reply rate 38.0%, over 1,546 ranked companies · benchmark 22 Oct 2026

Score

53.2

Industry average 69.2

16.0 below average

Rating

3.14

Industry average 4.51

1.37 below average

Reply rate

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Industry average 38.0%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1383of 1546 ranked in Schools & Academic Education
Top 89% · Bottom Tierup 44 from last month
#1 (best)#1546 (worst)
#1381Peer
#1382Peer
#1383This company
#1384Peer
#1385Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

52% of reviews positive, 46% negative

52%
positive
  • Positive52%
  • Neutral2%
  • Negative46%

Sentiment Balance

Covering August 2026 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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