Based on public reviews and response behavior.
2,199 reviews over 4,946 days (about 14 per month). Busiest month: 30% of reviews. Languages: en 100%.
Software & Web Services average: score 60.3, rating 4.05 stars, reply rate 35.6%, over 2,326 ranked companies · benchmark 31 Oct 2026
Score
34.4
Industry average 60.3
25.9 below average
Rating
3.27
Industry average 4.05
0.78 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 56% negative
Covering August 2026 — 664 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 52% negative and 2% neutral.
Share of theme mentions
Themes from the 2,199 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,326 ranked companies in Software & Web Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 34.4 sits in the bottom quarter of about 2,300 ranked Software & Web Services companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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