Customereye

Roku

Software & Web Serviceswww.roku.com

Review data last updated .

Based on public reviews and response behavior.

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2,199 reviews over 4,946 days (about 14 per month). Busiest month: 30% of reviews. Languages: en 77%, us 23%.

Overall Score

34/100
+13.4 vs. last month3.27 ★ average rating · 2,199 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#948of 1017
Top 93% · Bottom Tier
#1 (best)#1017 (worst)
#946Peer
#947Peer
#948This company
#949Peer
#950Peer

43 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

42% of reviews positive, 56% negative

42%
positive
  • Positive42%
  • Neutral2%
  • Negative56%

Sentiment Balance

Covering August 2026 — 664 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 52% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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