Based on public reviews and response behavior.
68 reviews over 5,501 days (about 0.4 per month). Busiest month: 16% of reviews. Languages: en 97%, da 2%, fr 2%.
Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.4%, over 974 ranked companies · benchmark 14 Oct 2026
Score
36.7
Industry average 61.2
24.5 below average
Rating
2.97
Industry average 3.92
0.95 below average
Reply rate
—
Industry average 39.4%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
54% of reviews positive, 46% negative
Covering November 2025 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 9% of reviews in this period, with 91% negative and 0% neutral.
Share of theme mentions
Themes extracted from 68 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 974 ranked companies in Travel & Hospitality (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.254 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.282). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99