Customereye

Rightmove

Real Estate & Propertywww.rightmove.co.uk

Review data last updated .

Based on public reviews and response behavior.

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156 reviews over 365 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

76/100
−1.7 vs. last month3.23 ★ average rating · 156 reviews
76/100 from 156 reviews over 13 months, moderate confidence.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

75.7

Industry average 69.5

6.2 above average

Rating

3.23

Industry average 4.35

1.12 below average

Reply rate

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Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#367of 1055 ranked in Real Estate & Property
Top 35% · Upper Halfup 385 from last month
#1 (best)#1055 (worst)
#365Peer
#366Peer
#367This company
#368Peer
#369Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

60% of reviews positive, 39% negative

60%
positive
  • Positive60%
  • Neutral1%
  • Negative39%

Sentiment Balance

Covering October 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 42% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Communication
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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