Remote-Controls-Shop

Appliances & Home Electronics • United Kingdomwww.remote-controls-shop.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−5.5 vs. last month4.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#29of 189

Top 15% · Top Tier

#1 (best)#189 (worst)

#27Peer

#28Peer

#29This company

#30Peer

#31Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 22% negative

75%

positive

Positive75%
Neutral3%
Negative22%

Sentiment Balance

Covering November 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

21.4%

Response Speed

17.2%

Customer Support

17.2%

Product Quality

15.6%

Loyalty

7.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.2%

4★

3.3%

3★

0.3%

2★

0.5%

1★

0.7%

Based on 600 analyzed reviews. Sentiment is slipping: 92.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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