Customereye

Reliable Medicare LTD

Beauty & Wellness • United Kingdomwww.reliablemedicare.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

45/100
+7.8 vs. last month4.04 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#322of 351
Top 92% · Bottom Tier
#1 (best)#351 (worst)
#320Peer
#321Peer
#322This company
#323Peer
#324Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative32%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.4%
Customer Support
14.3%
Response Speed
14.1%
Product Quality
12.4%
Loyalty
11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 10.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 40.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
70.7%
4
5.0%
3
2.3%
2
2.2%
1
19.8%

Based on 600 analyzed reviews. Sentiment is improving: 75.0% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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