Based on public reviews and response behavior.
100 reviews over 2,357 days (about 1.3 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 99%, es 1%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 69.4, rating 4.54 stars, reply rate 48.3%, over 1,872 ranked companies · benchmark 30 Oct 2026
Score
60.5
Industry average 69.4
8.9 below average
Rating
5.00
Industry average 4.54
0.46 above average
Reply rate
—
Industry average 48.3%
not measured
Not ranked
no reviews in the last 12 months
94% of reviews positive, 4% negative
Covering October 2018 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 96% of reviews in this period, with 0% negative and 4% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,872 ranked companies in Lending & Consumer Finance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 58 mentions with a sentiment score of 93.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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