Customereye

Radioddity

Appliances & Home Electronics • United Stateswww.radioddity.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

68/100
+16.2 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#20of 189
Top 11% · Top Tier
#1 (best)#189 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Overall Customer Sentiment

Category Leader

80% of reviews positive, 18% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative18%

Sentiment Balance

Covering September 2024 — 31 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 10% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
23.1%
Response Speed
14.4%
Problem Resolution
14.1%
Product Quality
11.9%
Communication
11.4%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.8%
4
3.2%
3
0.2%
2
0.5%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.5% of reviews in the last three months were positive, compared with 96.6% in the three months before that.

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