Customereye

ProTrolley

Automotive & Mobility • United Kingdomwww.protrolley.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 540 days (about 5.6 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

54/100
4.71 ★ average rating · 100 reviews
54/100 from 100 reviews over 15 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

54.3

Industry average 63.5

9.2 below average

Rating

4.71

Industry average 4.23

0.48 above average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering March 2015 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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