Based on public reviews and response behavior.
100 reviews over 2,017 days (about 1.5 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.
These figures describe an earlier period, not the last 12 months.
Printing & Signage average: score 68.3, rating 4.62 stars, reply rate 38.9%, over 894 ranked companies · benchmark 30 Oct 2026
Score
68.4
Industry average 68.3
in line with average
Rating
3.99
Industry average 4.62
0.63 below average
Reply rate
—
Industry average 38.9%
not measured
Not ranked
no reviews in the last 12 months
77% of reviews positive, 23% negative
Covering December 2018 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 894 ranked companies in Printing & Signage (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 91% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 84.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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