Customereye

Premier Dead Sea USA

Cosmetics & Fragrance • Norcrosswww.premierdeadsea-usa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.31 ★ average rating · 839 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#136of 191
Top 71% · Mid Pack
#1 (best)#191 (worst)
#134Peer
#135Peer
#136This company
#137Peer
#138Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 786 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.1%
Delivery Shipping
14.9%
Customer Support
14.5%
Loyalty
14.3%
Pricing
13.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 26.2% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
73.9%
4
7.6%
3
4.4%
2
3.3%
1
10.7%

Based on 839 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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