Gambling & Betting • United Kingdomwww.postcodelottery.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 4 days (about 1522 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, fr 1%.
Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026
Score
76.4
Industry average 67.6
8.8 above average
Rating
4.88
Industry average 4.44
0.44 above average
Reply rate
—
Industry average 32.4%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 9% negative
Covering September 2026 — 199 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 9% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 191 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.4 places the company in the top quarter of about 700 ranked Gambling & Betting companies (75th percentile: 72). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 93% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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