Based on public reviews and response behavior.
100 reviews over 3,678 days (about 0.8 per month). Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
57.7
Industry average 64.5
6.8 below average
Rating
4.17
Industry average 4.25
0.08 below average
Reply rate
—
Industry average 38.3%
not measured
Not ranked
no reviews in the last 12 months
79% of reviews positive, 21% negative
Covering July 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.444). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 64 mentions with a sentiment score of 83.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.