Flight & Hotel Booking • United Kingdomwww.planmygapyear.com
Review data last updated .
Based on public reviews and response behavior.
199 reviews over 37 days (about 164 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, de 1%.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
83.1
Industry average 69.7
13.4 above average
Rating
4.83
Industry average 4.44
0.39 above average
Reply rate
—
Industry average 46.4%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
99% of reviews positive, 2% negative
Covering September 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 98% of reviews in this period, with 2% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 199 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.1 places the company in the top quarter of about 1,300 ranked Flight & Hotel Booking companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 100% of reviews against an industry average of 46%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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