Customereye

Pinchme

Paid Surveys & Rewards • United Stateswww.pinchme.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−16.7 vs. last month4.46 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#22of 67
Top 33% · Upper Half
#1 (best)#67 (worst)
#20Peer
#21Peer
#22This company
#23Peer
#24Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
23.8%
Loyalty
19.1%
Delivery Shipping
16.1%
Onboarding
9.6%
Response Speed
8.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
73.0%
4
13.8%
3
4.8%
2
3.3%
1
5.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.2% of reviews in the last three months were positive, compared with 93.3% in the three months before that.

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