Customereye

Flash Rewards

Paid Surveys & Rewards • United Statesflashrewards.co

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

50/100
+13.9 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#36of 67
Top 54% · Mid Pack
#1 (best)#67 (worst)
#34Peer
#35Peer
#36This company
#37Peer
#38Peer

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering September 2024 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 20% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
12.9%
Loyalty
12.7%
Pricing
12.7%
Customer Support
12.4%
Onboarding
11.5%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100
46/100
signal score
  • •Built from a negative-review share of 38.0% across this company's analyzed reviews.
  • •4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5★
62.5%
4★
11.8%
3★
4.5%
2★
1.8%
1★
19.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.0% of reviews in the last three months were positive, compared with 76.6% in the three months before that.

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