Customereye

Philipjames

Real Estate & Property • United Kingdomwww.philipjames.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 190 days (about 16 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

83/100
−10.4 vs. last month4.55 ★ average rating · 100 reviews
83/100 from 100 reviews over 6 months, limited confidence. one month holds 71% of the reviews.

Real Estate & Property average: score 69.5, rating 4.35 stars, reply rate 50.3%, over 1,055 ranked companies · benchmark 30 Oct 2026

Score

82.8

Industry average 69.5

13.3 above average

Rating

4.55

Industry average 4.35

0.20 above average

Reply rate

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Industry average 50.3%

not measured

Competitive Performance Rank

Among ranked Real Estate & Property companies

#184of 1055 ranked in Real Estate & Property
Top 17% · Top Tierup 145 from last month
#1 (best)#1055 (worst)
#182Peer
#183Peer
#184This company
#185Peer
#186Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering October 2026 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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