Based on public reviews and response behavior.
1,000 reviews over 141 days (about 216 per month). Busiest month: 26% of reviews. Languages: en 99%, unknown 1%, da 0%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
56.5
Industry average 65.1
8.6 below average
Rating
3.33
Industry average 4.37
1.04 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering July 2026 — 106 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 54% of reviews in this period, with 45% negative and 1% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.103 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.387). Review the worst months in the trend data to identify specific operational or product issues.
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