Customereye

PENNYMAC

Lending & Consumer Financewww.pennymac.com

Review data last updated .

Based on public reviews and response behavior.

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1,103 reviews over 528 days (about 64 per month). Busiest month: 14% of reviews. Languages: en 54%, us 45%, unknown 1%.

Overall Score

60/100
+12.0 vs. last month3.24 ★ average rating · 1,103 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#315of 642
Top 49% · Upper Half
#1 (best)#642 (worst)
#313Peer
#314Peer
#315This company
#316Peer
#317Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

45% of reviews positive, 52% negative

45%
positive
  • Positive45%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering August 2026 — 156 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 31% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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