Customereye

PB Tech

Tech & Electronics • New Zealandwww.pbtech.co.nz

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 25 days (about 244 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

52/100
Short observation window (25 days)
4.79 ★ average rating · 200 reviews
52/100 from 200 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 57% of the reviews.

Tech & Electronics average: score 61.1, rating 4.25 stars, reply rate 29.4%, over 821 ranked companies · benchmark 30 Oct 2026

Score

52.1

Industry average 61.1

9.0 below average

Rating

4.79

Industry average 4.25

0.54 above average

Reply rate

—

Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#629of 821 ranked in Tech & Electronics
Top 77% · Bottom Tierup 35 from last month
#1 (best)#821 (worst)
#627Peer
#628Peer
#629This company
#630Peer
#631Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

81% of reviews positive, 19% negative

81%
positive
  • Positive81%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 86 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Customer Support
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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