Based on public reviews and response behavior.
200 reviews over 26 days (about 234 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: en 100%, es 1%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026
Score
71.5
Industry average 67.9
3.6 above average
Rating
4.67
Industry average 4.44
0.23 above average
Reply rate
—
Industry average 45.4%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 149 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 20% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,448 ranked companies in Home & Living (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 79% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 84.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
