Based on public reviews and response behavior.
100 reviews over 327 days (about 9.3 per month). Busiest month: 18% of reviews. Languages: en 98%, unknown 2%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
65.8
Industry average 65.6
0.2 above average
Rating
4.90
Industry average 4.46
0.44 above average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.154). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 81 mentions with a sentiment score of 91.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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