Based on public reviews and response behavior.
206 reviews over 1,312 days (about 4.8 per month). Busiest month: 49% of reviews. Languages: en 97%, fr 2%, unknown 2%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
62.5
Industry average 59.5
3.0 above average
Rating
4.65
Industry average 4.02
0.63 above average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 25% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 24% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 206 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 52% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 120 mentions with a sentiment score of 80.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
