Based on public reviews and response behavior.
199 reviews over 320 days (about 19 per month). Busiest month: 32% of reviews. Languages: en 84%, de 5%, nl 5%.
Apparel & Fashion average: score 64.5, rating 4.25 stars, reply rate 38.3%, over 2,361 ranked companies · benchmark 30 Oct 2026
Score
61.3
Industry average 64.5
3.2 below average
Rating
2.76
Industry average 4.25
1.49 below average
Reply rate
—
Industry average 38.3%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 54% negative
Covering October 2026 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 32% negative and 6% neutral.
Share of theme mentions
Themes from the 199 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,361 ranked companies in Apparel & Fashion (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.116 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 63% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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