Customereye

Open English

Schools & Academic Education • United Stateswww.openenglish.com

Review data last updated .

Based on public reviews and response behavior.

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987 reviews over 2,559 days (about 12 per month). Busiest month: 9% of reviews. Languages: es 57%, unknown 18%, en 17%.

Overall Score

44/100
+4.1 vs. last month3.38 ★ average rating · 987 reviews
44/100 from 987 reviews over 64 months, high confidence.

Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.2%, over 1,503 ranked companies · benchmark 24 Oct 2026

Score

44.3

Industry average 69.9

25.6 below average

Rating

3.38

Industry average 4.57

1.19 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Schools & Academic Education companies

#1433of 1503 ranked in Schools & Academic Education
Top 95% · Bottom Tierup 11 from last month
#1 (best)#1503 (worst)
#1431Peer
#1432Peer
#1433This company
#1434Peer
#1435Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

47% of reviews positive, 52% negative

47%
positive
  • Positive47%
  • Neutral0%
  • Negative52%

Sentiment Balance

Covering August 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 41% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in Spanish

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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