Schools & Academic Education • United Kingdomopen.ac.uk
Review data last updated .
Based on public reviews and response behavior.
111 days of reviews, with a steady monthly review flow. Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%, nl 1%.
Schools & Academic Education average: score 69.5, rating 4.55 stars, reply rate 38.8%, over 1,016 ranked companies · benchmark 4 Nov 2026
Score
72.9
Industry average 69.5
3.4 above average
Rating
4.38
Industry average 4.55
0.17 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 15% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,016 ranked companies in Schools & Academic Education (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 93% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 119 mentions with a sentiment score of 84.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
