Customereye

The Open University

Schools & Academic Educationwww.open.ac.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 111 days (about 55 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%, nl 1%.

Overall Score

73/100
Short observation window (111 days)
+26.4 vs. last month4.38 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#127of 570
Top 22% · Top Tier
#1 (best)#570 (worst)
#125Peer
#126Peer
#127This company
#128Peer
#129Peer

55 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

86% of reviews positive, 15% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering September 2026 — 101 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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