Based on public reviews and response behavior.
1,149 days of reviews, with a sparse monthly review flow. Busiest month: 22% of reviews. Languages: en 85%, unknown 14%, pt 1%.
Schools & Academic Education average: score 69.5, rating 4.55 stars, reply rate 38.8%, over 1,016 ranked companies · benchmark 4 Nov 2026
Score
72.9
Industry average 69.5
3.4 above average
Rating
4.94
Industry average 4.55
0.39 above average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 7% negative
Covering September 2024, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,016 ranked companies in Schools & Academic Education (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 89.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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