Based on public reviews and response behavior.
200 reviews over 24 days (about 254 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: en 100%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
54.1
Industry average 65.5
11.4 below average
Rating
4.76
Industry average 4.43
0.33 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 17% negative
Covering September 2026 — 158 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 15% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.1 sits in the bottom quarter of about 1,100 ranked Lending & Consumer Finance companies (25th percentile: 55, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 4% of reviews against an industry average of 50%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
