Based on public reviews and response behavior.
100 reviews over 798 days (about 3.8 per month). Busiest month: 42% of reviews. Languages: en 98%, de 2%.
These figures describe an earlier period, not the last 12 months.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
65.9
Industry average 64.0
1.9 above average
Rating
3.72
Industry average 4.34
0.62 below average
Reply rate
—
Industry average 32.8%
not measured
Not ranked
no reviews in the last 12 months
58% of reviews positive, 40% negative
Covering March 2023 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 33% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.185 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 46% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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