Based on public reviews and response behavior.
92 reviews over 2,172 days (about 1.3 per month). Busiest month: 10% of reviews. Languages: en 100%.
Schools & Academic Education average: score 69.9, rating 4.57 stars, reply rate 38.2%, over 1,503 ranked companies · benchmark 25 Oct 2026
Score
40.7
Industry average 69.9
29.2 below average
Rating
3.48
Industry average 4.57
1.09 below average
Reply rate
—
Industry average 38.2%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering October 2023 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 92 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,503 ranked companies in Schools & Academic Education (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.320 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.452). Review the worst months in the trend data to identify specific operational or product issues.
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