Based on public reviews and response behavior.
225 reviews over 1,933 days (about 3.5 per month). Busiest month: 44% of reviews. Languages: en 98%, unknown 2%, fr 0%.
Software & Web Services average: score 61.3, rating 4.11 stars, reply rate 34.4%, over 3,244 ranked companies · benchmark 23 Oct 2026
Score
60.0
Industry average 61.3
1.3 below average
Rating
3.81
Industry average 4.11
0.30 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 30% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 66% of reviews in this period, with 31% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 225 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,244 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.135 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99