Based on public reviews and response behavior.
2,050 reviews over 2,162 days (about 29 per month). Busiest month: 16% of reviews. Languages: en 99%, de 1%, fr 0%.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
29.0
Industry average 60.8
31.8 below average
Rating
1.99
Industry average 4.11
2.12 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 64% negative
Covering August 2026 — 304 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 65% negative and 2% neutral.
Share of theme mentions
Themes extracted from 2,050 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.122 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.246). Review the worst months in the trend data to identify specific operational or product issues.
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