Customereye

Festicket

Entertainment & Events • United Statesfesticket.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 804 days (about 23 per month). Busiest month: 29% of reviews.

Overall Score

30/100
1.90 ★ average rating · 600 reviews
30/100 from 600 reviews over 13 months, high confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

29.6

Industry average 60.8

31.2 below average

Rating

1.90

Industry average 4.11

2.21 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1114of 1189 ranked in Entertainment & Events
Top 94% · Bottom Tier
#1 (best)#1189 (worst)
#1112Peer
#1113Peer
#1114This company
#1115Peer
#1116Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

39% of reviews positive, 61% negative

39%
positive
  • Positive39%
  • Neutral1%
  • Negative61%

Sentiment Balance

Covering June 2023 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
Hidden
Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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