Customereye

Oakstoredirect

Home & Living • United Kingdomwww.oakstoredirect.com

Review data last updated .

Based on public reviews and response behavior.

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114 reviews over 333 days (about 10 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

74/100
−11.1 vs. last month4.89 ★ average rating · 114 reviews
74/100 from 114 reviews over 11 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

73.9

Industry average 67.9

6.0 above average

Rating

4.89

Industry average 4.44

0.45 above average

Reply rate

—

Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#1959of 5448 ranked in Home & Living
Top 36% · Upper Halfdown 859 from last month
#1 (best)#5448 (worst)
#1957Peer
#1958Peer
#1959This company
#1960Peer
#1961Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering September 2026 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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