Customereye

nlclinic

Healthcare & Medicalwww.nlclinic.co.uk

Review data last updated .

Based on public reviews and response behavior.

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98 reviews over 1,907 days (about 1.6 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

28/100
+87.5 vs. last month2.47 ★ average rating · 98 reviews
28/100 from 98 reviews over 10 months, limited confidence.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,059 ranked companies · benchmark 23 Oct 2026

Score

27.9

Industry average 65.8

37.9 below average

Rating

2.47

Industry average 4.32

1.85 below average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2990of 3059 ranked in Healthcare & Medical
Top 98% · Bottom Tierup 170 from last month
#1 (best)#3059 (worst)
#2988Peer
#2989Peer
#2990This company
#2991Peer
#2992Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

38% of reviews positive, 60% negative

38%
positive
  • Positive38%
  • Neutral2%
  • Negative60%

Sentiment Balance

Covering February 2022 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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